The Cardiovascular & Thoracic team at the University Hospital Southampton NHS Foundation Trust (UHS) are delighted to be able to offer a fantastic opportunity for a patient focussed, friendly and enthusiastic individual, as part of our expanding service.
The ideal candidate will have excellent organisational, communication and time-keeping skills as well as an eye for detail. They will need to be fluent in English and adept at utilising multiple computer systems.
The role will primarily be focussed around supporting the administrative needs of Nurse Case managers who coordinate the waiting lists for procedures. This includes; booking admissions, booking theatre cases, communicating with the Nurse Case managers, surgeons, Ward staff and Theatre Staff, calling and answering the queries of patients. This role also includes taking ownership of a patient's RTT pathway, ensuring this is correct on our system and that the patients admissions run smoothly, this may involve organising interpreters and other assistance staff to be available for their admission.
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